Privacy Policy

At Viosa Perfume, accessible from https://viosaperfume.com, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We collect the following types of personal data when you use our website:

Personal Identification Information: Name, email address, phone number, shipping/billing address
Payment Information: Securely processed by third-party payment processors (we do not store your full payment details)
Technical Data: IP address, browser type, device type, time zone, and usage data through cookies and analytics tools
Communication Data: Emails, messages, reviews, or feedback you submit

2. How We Use Your Information

We use your data to:

Process and fulfill orders
Provide customer service and support
Send order updates and promotional emails (only with your consent)
Improve website performance and user experience
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

Trusted third parties: payment processors, delivery partners, IT service providers
Legal authorities: when required to comply with legal obligations or protect our rights

4. Cookies

Our site uses cookies and similar technologies to enhance your browsing experience and track website usage. You can control cookies through your browser settings.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

6. Your Data Protection Rights

If you are located in the UK or EU, you have the right to:

Access, correct, or delete your personal data
Object to or restrict how we use your data
Withdraw consent at any time
File a complaint with a data protection authority

To exercise these rights, please contact us at info@viosaperfume.com.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these sites.

8. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Viosa Perfume
Email: info@viosaperfume.com
Website: https://viosaperfume.com